Technology that keeps your infrastructure connected.
I provide practical IT and networking support focused on reliable infrastructure, secure connectivity, system administration and efficient technical troubleshooting.
IT & Network Services
Services built around the areas I have worked with in enterprise IT, networking, infrastructure and technical support.
Network Infrastructure
Design, configuration and troubleshooting of network infrastructure and connectivity environments.
- LAN / WAN
- VLAN configuration
- Cisco switching
- Network troubleshooting
Network Security
Network security and firewall administration focused on controlled access and secure connectivity.
- Sophos firewall
- NAT and ACLs
- IPSec VPN
- SSL VPN
Systems Administration
Support and administration of Windows-based systems and organizational IT environments.
- Windows Server
- Active Directory
- User and access management
- System troubleshooting
IT Support
Practical technical support for users, computers, peripherals, operating systems and connectivity problems.
- Hardware troubleshooting
- Software support
- Endpoint troubleshooting
- User assistance
Wireless & Connectivity
Wireless and point-to-point connectivity support for reliable communication between network locations.
- UniFi access points
- Ubiquiti PowerBeam
- Wireless troubleshooting
- Connectivity optimization
Network Documentation
Clear documentation and organization of network infrastructure to simplify administration and troubleshooting.
- IP address records
- Network diagrams
- Device inventories
- Configuration documentation
What I Bring to a Project
My approach is centered around understanding the existing environment first, then improving reliability, security and maintainability.
Infrastructure
I can work with existing LAN/WAN environments, switches, access points and network devices to troubleshoot connectivity issues and maintain reliable network operations.
Protection
Network security work includes firewall configuration, VPN connectivity, NAT, access control and maintaining secure communication between users and network resources.
Administration
I support Windows-based environments including Active Directory, user access, endpoint troubleshooting and day-to-day system administration.
Technical Environment
How I Handle Technical Problems
A structured approach helps identify the root cause and deliver solutions that are easier to maintain.
Understand
Understand the environment, requirements and symptoms before changing the configuration.
Diagnose
Use structured troubleshooting to isolate the root cause instead of treating only the visible symptom.
Implement
Apply a practical solution while considering security, reliability and the existing infrastructure.
Document
Keep configurations, network information and important changes documented for future troubleshooting.
Have an IT or networking requirement?
Let's discuss the technical environment and the problem you need to solve.