PROFESSIONAL PROFILE

Resume

IT and networking professional specializing in network infrastructure, cybersecurity, technical support and enterprise IT operations.

PROFESSIONAL SUMMARY

Network-focused IT professional with hands-on infrastructure experience.

IT professional with a Bachelor's degree in Computer Science and practical experience in enterprise networking, technical support, network security and IT infrastructure.

Experienced with Cisco switches, Sophos firewalls, wireless infrastructure, VPN technologies, DHCP, Active Directory, Windows Server and day-to-day network troubleshooting.

01

Core Competencies

Network Infrastructure

Cisco switching, LAN/WAN, VLANs, IP addressing, routing and enterprise network troubleshooting.

Network Security

Sophos firewall administration, NAT, ACLs, IPSec VPN, SSL VPN and security policies.

Wireless Networking

UniFi access points, Ubiquiti PowerBeam devices and enterprise wireless connectivity.

Windows & Active Directory

Active Directory, Group Policy, user access, Windows Server and endpoint administration.

IT Support

Hardware, software, operating systems, printers, peripherals and user technical support.

Troubleshooting

Diagnose and resolve connectivity, endpoint, network device and infrastructure issues.

02

Professional Experience

2022 – 2023
FULL-TIME

IT Help-Desk Support

DABS – De Afghanistan Breshna Sherkat
Kabul, Afghanistan

Provided day-to-day IT support for users and organizational systems, resolving hardware, software, operating system and network connectivity issues.

  • Provided on-site, telephone and remote technical support.
  • Troubleshot desktops, peripherals, network devices and connectivity issues.
  • Supported official email, endpoint security, system updates and backup/restore activities.
  • Assisted with onboarding and technical orientation for new employees.
IT Support Networking Windows Endpoint Security Troubleshooting
2020 – 2021
FULL-TIME

Network Technician

MAIL – Ministry of Agriculture, Irrigation & Livestock
Kabul, Afghanistan

Supported organizational network infrastructure and connectivity, working with physical network infrastructure and wireless systems.

  • Supported LAN connectivity and network infrastructure.
  • Installed and maintained Cat6 structured cabling.
  • Supported wireless access points and network connectivity.
  • Performed troubleshooting and basic network diagnostics.
LAN/WAN Cat6 Wireless Access Points Infrastructure
2021
INTERNSHIP

IT / Core Team Intern

World Bank – MAIL EATS Project
Kabul, Afghanistan

Supported the Kabul Core Team with project-related IT, communication and coordination activities within an international development project environment.

IT Support Communication Project Support
03

Education

Bachelor's Degree

Bachelor of Computer Science

Kardan University

Professional Training

Cybersecurity & Networking

Ethical Hacking, CCNA & Network Security Training

04

Technical Stack

Cisco IOS Sophos Firewall UniFi Ubiquiti PowerBeam VLAN DHCP Active Directory Windows Server IPSec VPN SSL VPN TCP/IP LAN/WAN
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